How to use parental controls with Secure WiFi

Secure WiFi can help you control the content your kids can access, and when they can access the internet. Customers with Secure WiFi can use the parental controls from My CenturyLink online or from the My CenturyLink app. 

Important Note: Secure WiFi is available on compatible modems leased from CenturyLink. Learn more here.

Sign in to your account online or on the app and then select the "Internet" service option from the My Products screen (in the app) or menu (on My CenturyLink) to access the Secure WiFi tools.

Create groups for the kids' devices

The first thing you'll want to do is identify and group the kids' devices. You can do this for all of your kids as one group, or create a separate group for each child. Note that each device can be placed in only one group at a time.

Learn more about managing devices and groups.

To create a new group:

  1. Go to Manage Groups
  2. Select "Create Group"
  3. Enter a name for the group, such as "Junior's Devices" or "All Kids' Devices"
  4. Click the "Save Changes" button
  5. Now select the group from the Manage Groups screen
  6. Click on "Manage Devices" to bring up your list of all devices
  7. Click on the devices you want to add to the group

Steps 1-2: Open the Manage Groups menu and select "Create Group"

Step 3-4 shown above: Name the new group and save changes

Step 7: Select the devices for your new group and save changes

How to control content

You can limit what type of content your kids can access online.

This feature allows you to block websites by content category for a group of devices connected to your network.  Tap on the group name from the Manage Groups screen and tap on "Block Web Content" to get started
 

  1. Select the content categories you want to block for the group. Tap the category again to unselect it.
  2. Tap on the "Save Changes" button.

All devices in the group will have the same web content blocked. 

How to control time online

You can set limits to when and for how long your kids can be online.

Select the group name from the Manage Groups screen and tap on "Schedule Access Time" to get started.

Add a new schedule:

  1. Tap on the "New Schedule" button.
  2. Tap on the days of the week you want to allow internet access for this group.  
  3. Select the start and end time.
  4. Tap on the "Save" button.

Edit an existing schedule:

  1. Tap the pencil icon next to the schedule you want to change.
  2. Tap on the days of the week you want to allow internet access for this group.  
  3. Select the start and end time.
  4. Tap on the "Save" button.

Remove an existing schedule:

  1. Tap the trash can icon next to the schedule you want to remove.
  2. Tap OK when prompted to remove the schedule.
  3. The schedule will be removed in a moment.

To learn more about how Secure WiFi works, see our FAQ page.

If you need more help with your Secure WiFi, contact us.

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