Not all bulk email is spam. If you provided your email address to a company or website to receive a newsletter, product updates, coupons, or be entered in a drawing, this is a reputable way to get your email address. Some companies provide you a service or software in exchange for your email address and permission to send you advertisements. These are examples of bulk emails that are not spam.
To be removed from these non-spam mailing lists:
- Follow the instructions provided by the sender. Almost all email programs provide an "unsubscribe" link, though some are easier to find than others.
- Some email programs provide an unsubscribe option right in the email header.
It can take several days for your request to be fulfilled, and it's not uncommon to be subscribed to more than one list from a company, which means you have to unsubscribe from each list separately (unless that company's email program provides an option to unsubscribe from multiple or all lists when you follow the "unsubscribe" link). The CAN-spam Act requires that a mailer process an unsubscribe request within 10 business days.