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Guidance Center

Find the information you need to set up, use, troubleshoot or fix issues with your CenturyLink services and features.

We're Here to Help

We do all we can to make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable.

Use the CenturyLink Guidance Center to explore helpful information and troubleshooting tips about the services you own.

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Home Phone

Phone line repair, calling features

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Verizon Wireless

Cell service and smartphones

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Internet

Internet speed, modem and WiFi

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DIRECTV

Satellite TV service

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Prism TV

Get the most out of your Prism TV

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Dish

Satellite TV service