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Guidance Center

Find the information you need to set up, use, troubleshoot or fix issues with your CenturyLink services and features.

We're Here to Help

We do all we can to make CenturyLink services perform perfectly all the time, but sometimes problems are unavoidable.

Use the CenturyLink Guidance Center to explore helpful information and troubleshooting tips about the services you own.

Need to talk to use in person? Contact us by chat, email, or phone.

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Home Phone

Phone line repair, calling features

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Verizon Wireless

Cell service and smartphones

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Internet speed, modem and WiFi

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Satellite TV service

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Prism TV

Get the most out of your Prism TV

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Satellite TV service