As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Not getting emails about your bill?
If you are not getting monthly billing emails from CenturyLink, it is probably caused by one of these three issues:
If you've recently signed up for paperless billing, the problem may be just a timing issue.
Depending on your bill date, we might have printed your bill before you requested paperless billing. If that's the case, you'll likely get one more paper bill before you start getting emails alerting you that your bill is ready to view online. If you want to be sure you're enrolled in paperless billing, sign in to My CenturyLink or use the My CenturyLink app on your smartphone, and double-check the Billing Preferences section to ensure your paperless billing preference is turned on.
It's possible that CenturyLink is sending communications to a different email address than you intended. You can double-check the email address that we have on file in either the My CenturyLink app or by signing in to the My CenturyLink web site.
My CenturyLink app
In the My CenturyLink app, click on My Settings at the bottom of the screen.
Go to the Account & Service Infooption on that screen.
Confirm or edit the email address that is shown there.