After you sign in to My CenturyLink, you'll see your current balance or next payment amount on your home screen, along with an option to view your bill, as pointed out with the arrow in the images below.
My CenturyLink home page for a customer who pays their bill manually each month.
My CenturyLink home page for a customer enrolled in AutoPay.
My CenturyLink home page for a customer with prepaid internet.
Click on the link to View Bill to go to the Billing page and see a list of your bills.
Click on any bill date to view the PDF version, which you can download and save to your device or print.
You can view bills issued in the last 12-18 months online, depending on your location. If you need a bill issued prior to that, chat with us to request the bill you need.
You can also view your payment history. Payment history will show you pending and posted payments, with the date, total amount, bill amount, any convenience fee that was charged, the payment method, and a confirmation number.
See your bill in the app
You will see one of three things in the Billing section of the app home screen:
1. Total amount due and the due date
2. Total amount due and the date it will be paid by AutoPay
Tip: If you have more than one CenturyLink account, each one will have a separate bill. You can select a different account by clicking on the arrow next to the current account.
If there have been no changes on your account but you still aren't seeing your bill when you sign in, it may be due to system maintenance. This often occurs late at night or on a weekend. We apologize for the inconvenience; please try checking back after 1-2 hours.