You can view, save, and print your bill any time using My CenturyLink online or the app.
After you sign in to My CenturyLink, you'll see your current balance on your home screen, along with an option to view your bill, as pointed out with the arrow in the images below.
When you click on the link to "view bill" you'll get to the Billing page and see a list of your bills.
Click on any bill date to view the PDF version, which you can download and save to your device or print, using the icons in the top right corner.
You can view bills issued in the last 12-18 months online, depending on your location. If you need a bill issued prior to that, chat with us to request the bill you need.
You can also view your payment history by clicking on that button. Payment history will show you pending and posted payments, with the date, total amount, bill amount, any convenience fee that was charged, the payment method, and a confirmation number.
You will see one of three things in the Billing section of the app home screen:
1. Total amount due and the due date
2. Total amount due and the date it will be paid by AutoPay
3. Amount due and next payment date and method
1) If your home screen shows a payment due date, you can make a payment, view your bill, or enroll in AutoPay.
3) If your home screen looks like this, you have a Prepaid account, and you can view your statements or manage your saved payment method.
Have you canceled or changed your CenturyLink service recently? These are the most common reasons your bill would not appear when you log in to your account.
If you cancel your CenturyLink service, your access to billing online will end on the date the service is disconnected. You will receive your final bill by mail.
Your bill is tied to your account number, and some types of account activity can cause your account number to change, including:
If your account number has changed, you'll need to add the new account to My CenturyLink in order to view and pay your bill.
If the account changes listed above don't apply to you, but you still aren't able to see your bill when you log in, it could be due to system maintenance. This sometimes occurs late at night and on weekends. We apologize for the inconvenience and suggest that you try checking back a short time later. Most updates are complete within a few hours.
Manage your account preferences and billing information online.
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