As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Local Number Portability Charge
Local Number Portability (LNP) allows customers to change local services providers within a service territory without having to change telephone numbers.
By allowing a customer to retain his or her telephone number, regulators believe that it removes a major barrier to competition. The service, however, required telephone companies' networks to undergo reconfiguration to be able to process the network call path so that a customer changing telephone companies did not have to change telephone numbers. Some believed that customers would be less likely to go to a different service provider or new competitor if it meant they had to change telephone numbers.
It doesn't mean you can take your phone number anywhere. It just means you can take your number from company to company serving the same service territory.
Who gets the money?
Local telephone companies, for recovery of the costs they incurred for creating new facilities, upgrading the network to accommodate number portability, and to recover the recurring costs of providing portability. When applying for LNP surcharge authority, the local companies must prove that all fees relate directly to provision of LNP.
Was this article helpful?
Tour of your CenturyLink Bill
Explore and learn about the different sections of your bill with this interactive tool.