The practice of charging customers illegitimately is also known as "cramming." Third-party billers may get customer information from a website, a contest entry, coupon, or even promotional materials you send to a company by mail.
If you see a third-party charge on your bill that you know was not authorized, please contact us right away to resolve the issue. CenturyLink will remove the charges, and can also place a bill block to try to stop future unauthorized charges. There is no fee for this service.