As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
How to track your order status
You placed an order for services a few days ago, and now you're wondering when your services will be turned on. What can you do?
If you ordered online
If you ordered online, check your inbox for a confirmation email. It has your order number, installation/activation date and estimated charges.
If you didn't receive a confirmation from us, be sure we have your correct email for future correspondence. You can do this by signing in to My CenturyLink and checking the My Profile section for the email address we have on file for you. If we have your correct address, but you're not getting important messages, there are some other things you can check.
If your install is today
If your installation is scheduled for today, you can check the status of your technician. You'll just need to select the state you live in and provide your phone number (or ticket/order number).
Where's My Tech?
If you don't have a confirmation email, don't think your install is today or just need to ask someone a few questions, the quickest and easiest to get us is to chat online. We can answer your questions and check the status of your order right away. Alternately, feel free to call us at 888-658-3249.
We're here to help!
Was this article helpful?
Sorry we couldn't help you find what you were looking for!
We'd love to get your feedback on this article. Please tell us how we can make it better. If you need immediate help with a service or technical issue, please go to the contact us page.
Thanks for your feedback!
Sign in to My CenturyLink
Go to My CenturyLink to add an account to your profile.