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Did you know you can use our Service Appointment Manager tool to cancel or reschedule a repair appointment for existing service?
To find your appointment, enter your account number, phone number, or order number. Use the link above or the button at the bottom of this page.
Read more about how to manage your CenturyLink service appointment and learn what to expect for your appointment.
Important: If you are expecting a technician to install NEW service, you can use the tool to view your appointment, but you must contact us to cancel or reschedule.
You can reschedule a repair appointment for existing service up until the original scheduled time. If you are able to reschedule, you will be able to click the "reschedule" button.
You can cancel a repair appointment for existing service up until the original scheduled time. If you are able to cancel, you will be able to click the "cancel" button.
Need to change or cancel a technician appointment?
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Download the My CenturyLink app to easily manage your account.
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