Examine your phone equipment for damage

If you're having problems with your home phone service, your equipment could be damaged or incorrectly installed .

Take a few minutes to check all of the following equipment:

  • Phone handsets
  • Phone cords
  • Jacks
  • Other equipment
Check phone handsets
Examine phone cords
Inspect phone jacks
Check other equipment
Was this article helpful?
Troubleshoot problems with your phone or internet service
Please enter your Account or Billing Phone Number and Billing Zip Code to test your services.