Examine your phone equipment for damage

If you're having problems with your service, examine your phone handsets, cords and jacks. Next, make sure other equipment in your home isn't interfering with your phone service.

Ultimately, you're trying to figure out the extent of the problem. For instance, are ALL your phones affected? Is a phone signal getting to your home? As you inspect your phone equipment, you may be able to isolate and solve the problem without having to submit a repair request.

Step 1: Check your phone handsets
Step 2: Examine your phone cords
Step 3: Inspect your phone jacks
Step 4: Expand your search to other equipment
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