My IP address shows the wrong location

Have you been to a website (or used an app) that was able to tell what city and state you are in?  This is called geolocation and it's powered by third-party databases.

Not all geolocation services are the same. These services use different algorithms that look at factors like:

  • Public IP address
  • Geolocation databases (provided by third parties)
  • Cell tower IDs
  • GPS information
  • A list of WiFi access points
  • Signal strength
  • MAC IDs (WiFi and/or Bluetooth)

At best, the location information presented is an approximation.

What can you do?

If your location is displaying incorrectly, the quickest way to correct the issue it to contact the content provider (the website or App provider) to change the location settings.

Here are some example solutions: 

Request a location correction

Anyone with some time and a little patience can submit a request to have a geolocation provider make an update. Here are some tips to get you started:

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