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Need more speed? Consider adding a second internet line

Do you need more bandwidth to power all the devices in your household, but an internet speed upgrade isn’t available at your address? If so, a second internet line might be the ideal solution for your household. It could allow you to dedicate one line to your work or school-from-home needs, for example, while you use the second internet line for everything else.

Ways to use a second line

  • Working or schooling from home — keep other devices connected on the separate line

  • Gaming – game without sharing bandwidth with other activities for the best performance

  • Streaming – dedicate a line for watching your favorite shows and movies anytime to reduce buffering

  • Roommates – get a separate line for each roommate so you don’t have to share bandwidth

Important notes:
 

  • A second internet line requires a technician installation and a separate modem. 

  • Some account types are not eligible for a second line, including:
    • Those with pair-bonded service
    • Those with plan speeds above 40 Mbps
       

To order a second internet line, contact us. A customer care agent will review the requirements and your options.

Other ways to speed up your internet

Looking for other solutions to fix a slow internet connection? Try some of our top troubleshooting articles for optimizing internet performance.

 

Why is my internet slow?
Internet speed drops sometimes

If your internet service is fine but you're experiencing slower speeds over a wireless connection, try optimizing your WiFi setup, or find out if a WIFi extender kit could help.

Troubleshooting slow wireless speeds
Do I need a WiFi extender?

See what internet speeds are available in your neighborhood

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