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As a SIMPLE administrator, you can add a default or custom greeting to let callers know a number is not in service and direct them to another phone number.
Note: This feature is turned on by default; you only need to turn it on if you have turned it off.
To inform callers the number is no longer in service, you need to keep the User Intercept feature on.
To turn off User Intercept or to turn it back on:
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