Get settled before you move

You're moving, and there's so much to do. Where do you start? Begin by crossing a few things off your to-do list, and get your service up and running at your new place now, so it's ready when you are.

Transfer existing CenturyLink services

It's pretty simple to get your service transferred. You can even activate your new services before you disconnect your old ones.

The process has some built-in conveniences:

When you talk with the customer service rep, remember to ask about:

  • Any service changes you've been wanting — adding or upgrading
  • Saving money with specials, promos and bundle discounts

To schedule your installation, the agent will need to know a few things, including:

  • Your current service address
  • Your new service address
  • Date you'd like your existing service stopped 
  • Date you'd like service started at your new location
Did you know? My CenturyLink is a hassle-free way to confirm your install date and make changes to your account. (It beats searching for that random piece of paper you made notes on when you set up the appointment. Do you suppose it’s packed?)

Log in to My CenturyLink to confirm your install date. If you’ve never used My CenturyLink, it's quick to get set up.

Set up new service at your new address

We realize it's much more pleasant to get everything done at once -- especially, when you're really busy. 

In preparation for your move, you can order your new Internet, television, wireless and/or home phone service at all one time through CenturyLink.

To schedule your install, the customer service rep will need to know a few things, including:

  • Your service address
  • Services you want
  • Date you'd like your services installed

Note: You are responsible for disconnecting service with your current provider if it's a company other than CenturyLink.

Was this article helpful?
Sorry we couldn't help you find what you were looking for!
We'd love to get your feedback on this article. Please tell us how we can make it better. If you need immediate help with a service or technical issue, please go to the contact us page.
Thanks for your feedback!
Sign in to My CenturyLink
Go to My CenturyLink to add an account to your profile.