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Legal Resources and Tariffs

 

Washington Utilities and Transportation Commission (WUTC) Notice of Virtual Public Comment Hearing

Published December 18, 2025

Lumen and the Staff of the Washington Utilities and Transportation Commission (WUTC) have asked the WUTC to approve a settlement agreement that approves the sale of Lumen’s Mass Markets fiber-to-the home business, including Quantum Fiber, to AT&T.

A copy of the settlement agreement (dated December 5, 2025) can be found at https://www.utc.wa.gov/casedocket/2025/250544/docsets.

Lumen’s sale includes fiber network assets and customers in Washington. The sale is expected to close in early 2026, subject to regulatory approval, which is presently under review by the Washington Utilities and Transportation Commission (WUTC or Commission) and the Washington Attorney General Public Counsel Unit.

What this means  for current internet and voice subscribers

• Internet Service: After the sale closes, Quantum Fiber customers in the greater Seattle metro area and surrounding communities will be served by AT&T. Your current service levels and broadband speeds will not change and may improve over time.


• Voice Service: Voice telephone services provided over copper or fiber will continue to be delivered by CenturyLink with no immediate changes.


• Billing: If you subscribe to both fiber internet and voice services, you will receive two bills—one from AT&T for internet and one from CenturyLink for voice.

Why this is good for Washington consumers

AT&T plans to invest in expanding fiber broadband across Washington, bringing:

 

  • Faster speeds and world-class reliability
  • Advanced fiber technology and security features
  • More choices for integrated broadband and wireless services

Lumen and AT&T are committed to a smooth transition and maintaining service quality.

Virtual Public Comment Hearing

The WUTC will hold a Virtual Public Comment Hearing to take comments from the public on January 5, 2026, at 6:00 PM.


You can participate via the following Zoom link or by phone.


Zoom: https://utc-wa-gov.zoom.us/j/84572348278?pwd=KRJB7Uubf4pJ8RzlAkP1O606xBURfd.1; click Join and enter Meeting ID: 845 7234 8278 and Passcode: 899956.


Phone: 253-205-0468 and enter Meeting ID: 845 7234 8278 and Passcode: 899956


If you would like to provide verbal comments at the hearing, please call 1-888-333-9882 or email comments@utc.wa.gov at least one day before the hearing and staff will sign you up to provide your verbal comments.

To submit a written comment

You are also invited to submit written comments using any of the following methods:

  • Fill out the Online Comment Form. Go to www.utc.wa.gov and click on “Submit a public comment.”
  • Email comments@utc.wa.gov;
  • Call 1-888-333-9882; or
  • Write the UTC at: P.O Box 47250, Olympia, WA 98504-7250

The Commission is committed to providing reasonable accommodation to participants with disabilities. If you need reasonable accommodation to participate in the public comment hearing, please contact the Commission at comments@utc.wa.gov or 888-333-9882 at least one week before January 5, 2026.
 

Public Counsel


The Public Counsel Unit of the Washington Attorney General’s Office advocates for the interests of residential and small business customers in utility cases before the Washington Utilities and Transportation Commission. While Public Counsel cannot represent individuals or provide legal advice, they strongly encourage consumers to participate in the public comment process. Comments can be submitted to Public Counsel by emailing utility@atg.wa.gov and referencing Docket UT-250544.

 

Public Counsel also participates in public comment hearings and urges citizens to attend and speak directly to the Commissioners—the decision-makers in these cases. All comments received by Public Counsel and the UTC will be compiled into an exhibit that becomes part of the official record.

 

Please visit: www.atg.wa.gov/about-public-counsel for more information about Public Counsel.

Contacts for additional information

If you have questions about Lumen’s plan to sell its Mass Markets fiber-to-the-home business and how it will affect you, please call Luman at (1-800-259-4576). Our corporate headquarters for CenturyLink Communications LLC d/b/a Lumen Technologies Group is located at 100 CenturyLink Drive, Monroe, LA 71203.

 

If you have questions about the WUTC’s approval process, you may contact the Commission:

  • Fill out the Online Comment Form. Go to www.utc.wa.gov and click on “Submit a public comment.”
  • Email comments@utc.wa.gov;
  • Call 1-888-333-9882; or
  • Write the UTC at: P.O Box 47250, Olympia, WA 98504-7250