Small Business Customers (up to 10 lines): See Instructions on locating the applicable terms and conditions for your Products and Services.
All other Business Customers: Refer to the appropriate CenturyLink contract, including any incorporated Quote(s)/Order(s), for the general and service-specific terms and conditions applicable to your business.
For Former Embarq and CenturyTel Companies’ Products and Services, see Guidance for assistance on locating the applicable terms and conditions for your Products and Services.
You may have purchased Services separately or as a bundle (e.g. CenturyLink Business Bundle Preferred). Bundles may consist of up to three of the following components: (1) local service (voice and features), (2) long distance service (1+/operator dialed calls), or (3) High-Speed Internet. The name of any bundle purchased is identified on your order confirmation and your invoice. The following will assist you in locating your terms and conditions:
Your terms, conditions and rates are located at www.CenturyLink.com/tariffs. At that link, enter the following search criteria in Step 2:
CenturyLink Communications, LLC is your service provider for 1+ and operator-dialed calls. Your terms, conditions and rates for interstate and international calling are located in Rates and Services Schedule Interstate and International No. 10. To locate your companion intrastate long distance terms, conditions and rates, at www.CenturyLink.com/tariffs, enter the following search criteria:
The Tariff Library contains electronic representations of the tariffs on file with applicable state commissions for regulated services provided by CenturyLink and guidebooks, price lists or local terms of services for detariffed services. The Tariff Library also contains schedules governing regulated intrastate, interstate, and international telecommunication services and posted as required by the Federal Communications Commission.
Your contract or the incorporated price quote provides information that will assist you in locating your terms and conditions in the Tariff Library. For ease in finding your local services terms and conditions, enter the following search criteria under Step 2:
For products and services that are not covered by the Tariffs, Local Terms of Service or Schedules for Long Distance Services, you are subject to both general terms and conditions and supplemental, service-specific terms and conditions as follows: