Note: If your My Home page looks like this screenshot and your account number begins with "PPB," you are a CenturyLink Prepaid customer. You don't need to worry about paying your monthly bill — it's done for you! Click the button below if you need to manage your automatic payment preferences.
Once you're signed in, go to the My Bill page. My CenturyLink is customized to you, so what you see will depend on the type of account you have. If you are not a prepaid customer, you will see My Billing Statements and Billing & Payments sections.
Have you canceled or changed your CenturyLink service recently? These are the most common reasons your bill would not appear when you log in to your account.
If you cancel your CenturyLink service, your access to billing online will end on the date the service is disconnected. You will receive your final bill by mail.
Your bill is tied to your account number, and some types of account activity can cause your account number to change, including:
If there have been no changes on your account, but you aren't seeing your bill when you log in, it may be due to system maintenance. If it's late at night or on a weekend, you may find that your bill is not accessible. We do apologize for the inconvenience. The systems usually come back online within a couple of hours, so just try checking back a little later.