Saved payment information in My CenturyLink
Whether you're using a bank account or credit card, it's tedious to type in payment information every month. That's why we provide the option to save your payment information when you pay your bill using your My CenturyLink account. It makes paying your bill each month even faster.
For your security, you can only use this saved payment information when you are signed in to My CenturyLink. As a result, you will not be able to use your saved wallet information when paying with Quick Bill Pay, which allows you to make easy, one-time payments to your CenturyLink account without a username and password.
To get a My CenturyLink username and password, you can sign up or request your username or password be sent to you from the My CenturyLink sign in page.
To add, update, or remove a saved payment method, simply sign in to My CenturyLink. If you've forgotten your My CenturyLink username or password, you can retrieve/reset them.
In My CenturyLink, look for the My Bill page and find the Billing Preferences section. Next to "Add or Update Saved Payment Method," click on the "Update" link to make changes.
You can also find these same options on the My Settings page of My CenturyLink.
Adding or updating stored payment methods
If you already have payment methods stored, they will appear here. Most of the information will be hidden from view for security reasons. You can click on the buttons to delete or update any payment methods you have on file (including updating the expiration date of a credit card). Or add a new payment method, choosing from the bank account or credit/debit card options.
Using your stored payment method to pay your bill
Once your payment method is stored with us, it will appear as an option in My CenturyLink, the CenturyLink app, and our Quick Bill Pay tools—anywhere you pay online.
To pay a bill with your saved information, just click the "Method of Payment" drop-down menu and select the one you wish to use.
