As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Need your CenturyLink account number?
There are several places you can find your account number — on your bill, online in your My CenturyLink profile and/or in documents we may have sent you (e.g., Welcome Letter, order confirmations).
Get it delivered to your email address
We can send your CenturyLink account number to the email address associated with your account. For your security, we can onlysend it to the email address on your account, however. If you don't have access to that mailbox, you can find your account number in other places, described below.
Other than your bill, we don't send many types of correspondence with your account number on it. This is to protect your personal information. However, if you don't have a copy of your bill handy and it's inconvenient to log in to your My CenturyLink, there are two other places you can look.
Welcome Letter. If you're a new customer, you might not have received a bill yet. In that case, your best bet to find your account number is the Welcome Letter we sent immediately after you became a customer. In the Welcome Letter, your account number may be called "account number" or "reference number."
Order Confirmation. An order confirmation is sent out anytime you start or make changes to your service. Order confirmations include not only info about what you ordered but also typically your account number. If you ordered services, but don't remember getting anything from us in the mail, check your email inbox, as we may have emailed the confirmation document to you.
If you still can't find your account number, or have other questions, chat with us. We're here to help!
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