Anonymous Call Rejection allows you to block incoming calls that don’t provide caller ID. The caller will hear a busy tone.
Barge In creats a three-way call by allowing you to barge in on a call in progress. The default setting for this feature is off. Find this feature under the Additional Features tab.
Block My Caller ID for Forwarded Calls lets you block your identity when you receive a transferred or forwarded call. By default this feature is turned off, and should remain in the off position. Find this feature under the Additional Features tab.
Business Continuity allows you to conduct business if you’re unable to access the network due a natural disaster or power outage. Use this feature to direct incoming calls to any other phone.
Call Forwarding allows you to send calls to another phone. You can choose to forward all your calls when your line is busy or you are unable to answer calls.
Call Notify sends you an email with the incoming call information.
Call Waiting allows you to receive and answer additional calls while you're on an active call. If it's turned off, new calls will be sent to voicemail.
Do Not Disturb sends calls directly to your voicemail until you turn it off.
Office Anywhere allows you to receive calls on another device, such as a cell phone. You can also move calls between your handset and mobile phone.
Priority Alert gives your phone a distinctive ring when receiving calls from specified numbers. You can define the phone number and date and time of the call you want to be alerted to. You can set a schedule for this feature.
Remote Office lets you use an alternate phone, such as your mobile or home phone, as your business phone. When the feature is on, your office number will appear in the caller ID.
Selectively Accept Calls lets you accept incoming calls based on the phone number or a schedule. You can set a schedule for this feature.
Selectively Reject Calls lets you reject incoming calls based on the phone number or a schedule. You can set a schedule for this feature.
Selectively Forward Calls lets you forward calls from specific callers or at regular times. This setting takes precedence over Call Forwarding. You can set a schedule for this feature.
Sequential Ringallows you to pass incoming calls along to upto five phones, one after another.
Simultaneous Ringallows upto 10 phones to ring, all at the same time, until one is answered.
In the 1. Set number field, type the first number you want to ring. (Continue to add numbers in the order you want the calls to ring to.)
From the Rings list, select the number of rings at each phone before moving to the next phone.
If you want the person who answers the call to press a key to be connected, select the Answer Confirmation checkbox. Typically, this setting is off.
To have your business phone ring first, select the Ringbase location first checkbox, then from the Number of rings list, select the number of times the phone needs to ring without being answered before moving to the next number.
The number of rings should be less than the number of rings set for the call to go to voicemail when a call is not answered. If this setting is not lower, the caller will never go to the next location. When designing your sequential ring path, keep in mind callers won’t remain on the line for more than a few rings.
When your business line is busy and you want incoming calls to follow the sequential ring path, select the Continue if base location is busy checkbox.
For unanswered calls to go to voicemail, select the Enable caller to go to voicemail checkbox.
If you want Sequential Ring to follow a schedule, change the Apply Scheduletoggle to on.
Schedules can be added or modified from the Schedules tab.