CenturyLink Privacy Notice Updates

When we post changes to the Privacy Notice, we will revise the date at the beginning of the Privacy Notice. Here we will summarize the changes as a quick reference.

 

If we change the use of Personal Information that we have previously collected, we will notify customers through written, electronic, or other means so you can make any necessary decisions about their ongoing use of our services.  

 

Questions about our Privacy Notice may be directed to Privacy@CenturyLink.com.

February 2026

This updated Privacy Notice is effective February 10, 2026.
 

Additional information added:

  • Information added regarding retention of information
  • Identifiers added to include IP address and device IDs

December 2025 

Additional information added:

  • Usage categories
  • AI & Automated Tools
  • Third Parties to Which We Disclose Personal Information

December 2023

This updated Privacy Notice is effective December 28, 2023. It is shorter, easier to understand, and includes how we comply with new state privacy laws.

November 2022

We have removed information from our Privacy Notice regarding Web Helper, CenturyLink Stream and Prism since these services are no longer offered.