Add a new account to your profile

All you need is one My CenturyLink profile to manage one or multiple CenturyLink service accounts.

Note: If you are adding an account with landline phone service, you will be asked to enter a security code. Learn how to find your security code.

Sign in to My CenturyLink and select "Add Account" from the account drop-down menu in the top right corner of the screen. Then follow the prompts to enter the account number and other details.

screenshot My CenturyLink drop-down menu to add account

From the app home screen, click on the account drop-down at the top of the screen. This will open a pop-up window with an option to choose which account you're viewing, or to add an account. Select "Add an account," then follow the steps.