As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
How to get a security code for My CenturyLink
Some customers will be told to use a security code to enroll in My CenturyLink.
If you need a security (or authentication) code to create a My CenturyLink account, you should have been notified when you ordered service. This code is another way we confirm your identity and protect your personal information.
The security code is a randomly generated number that is assigned only to you. Don't share it, and keep it where you can find it again. If you ever forget your password for My CenturyLink and need to retrieve it, you will be asked for this code to authenticate your identity.
Where to get your security code
In your Welcome Letter – The code is printed on the Welcome Letter that you receive after you first order new service from My CenturyLink.
On your bill – The code also appears on the first three monthly bills you receive. Look on page 1 of your bill, at the end of the "Get an Online Account" section.
Or, you can request your security code by clicking above or by chatting with a service agent. You'll be able to choose to have it sent to you by email, phone or mail.
Email – You will receive an email at the address you used to set up your service. For security reasons, you must have had your email address on file with us for at least 30 days. If you’ve recently changed it, we may not be able to email your code to you.
Automated call – You will receive a call within 5 minutes of your request. If you don't answer, we'll leave a voice message with your security code.
Paper mail – You will receive the code in 7 to 10 days at the billing address we have on file for your account.