If you are enrolling in or adding an account to My CenturyLink, and you have CenturyLink home phone service, you will need a security code to complete your registration.
This security code (also called authentication code) adds a layer of protection to your personal information and calling history.
Your code is printed on the Welcome Letter that you received after you ordered new service from CenturyLink. It also appears on your first three monthly bills, under the "Get an Online Account" section on page 1.
If you don't have those papers handy, you can use this link to request your code. You will need to enter your account number.
Using the request tool, there are a few different ways you can receive your security code:
You can also chat with us to request your security code. Once the agent verifies your identity, you will receive your code.
Manage your account preferences and billing information online.
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