My CenturyLink Support


My CenturyLink user guide

Manage your account with the My CenturyLink site or the app.

Learn how to use My CenturyLink to take control of your account both on the website and through the app. You can view and pay your bill, manage AutoPay, turn on paperless billing, manage account notifications, get personalized support, and more.


Need quick assistance?

The best way to connect with customer service is by text!

Text your question to 888-320-3452 on your mobile device* and get help with service requests like:

 

  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to your account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.


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