Requirements for 1-Gig internet

To make sure you are getting the fastest speed possible, let's check a couple of things before you run a speed test. It's also a great idea to complete these steps before you start troubleshooting slow wireless.

Your Computer
Your Modem
Your Ethernet Cable
Your WiFi
Other Devices

What's next?

My wired test is great!

After you have verified that your wired speed test is good, you can improve your wireless speed tremendously using these tricks.

My wired speed test is still not what I was expecting...

We do all we can to make CenturyLink services perform as you expect, but occasional problems are unavoidable. Start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues. 

If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.

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