As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Does canceling your service stop AutoPay too?
If you've recently cancelled your CenturyLink service, you may be wondering whether that also ends your AutoPay enrollment.
What to expect next
We send your initial closing bill out to you the same day you tell us to cancel your service. If you're enrolled in AutoPay at the time you cancel your services, it will be paid automatically as you're used to.
But you may get a couple more bills before your account is officially closed. This is because sometimes additional charges come in later (e.g., DIRECTV, long distance, unreturned equipment), which trigger subsequent bills. Keep an eye out for these. If your AutoPay enrollment is still in effect, it will be noted on those bills and paid automatically. Any bills that don't acknowledge your AutoPay enrollment will need to be paid some other way.
One other thing to note: if you manage your account with My CenturyLink, you can continue to view your account information, including bills, even after your services have been cancelled. However, you may need to chat with us if your AutoPay is still active and you would prefer to pay subsequent bills in some other way.