As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
How to know if AutoPay has started
You've enrolled in AutoPay, or at least you think you have. What happens next? How do you know if everything is working correctly?
If you enrolled online, you should have immediately received an email confirming that you successfully signed up. If you didn't, do the following:
AutoPay will become effective on your next billing cycle. Until then, you need to pay your bill as you have been doing (e.g., by mail, online, in person).
You'll see a message on your bill when AutoPay kicks in. For instance, it will say something like, "Thank you for using AutoPay." If you don't see a message on your bill, AutoPay isn't working yet, and you need to keep paying your bill normally.
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