As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Removing AutoPay from your account
If you decide AutoPay's not your cup of tea and you want to go back to paying your bill manually, you can do that at any time.
Look for a tile on the My Bill page named Billing Preferences. Then click on the "Enrolled" link next to AutoPay to make changes.
On the next page, click on "Remove AutoPay from this account." The whole process should only take a few minutes.
Note: If you do not see a Billing Preferences section on the My Bill page of your online account, then that means you are a SimplePay prepaid customer. Learn more about how to change your SimplePay payment options.
What to expect next
The thing to keep in mind if you're removing AutoPay from your account is timing. It can take one to two billing cycles to return to regular, non-automated billing. This is because your request has to process through our systems, and depending where you're at in your billing cycle, an AutoPay process might already be underway.
You'll know everything is resolved when you receive a bill with a message saying your balance will no longer be paid using AutoPay.