Understanding how AutoPay works

AutoPay is a secure, easy and convenient way to pay your bill.

You just tell us that you want to pay your bill automatically, and we debit an account of your choosing the amount you owe for your CenturyLink bill. You don't have to worry about misplacing a bill or missing a due date. Everything is taken care for you.

Top 5 reasons to use AutoPay


If you get busy with family responsibilities, your bill gets paid. If you're traveling on business, your bill gets paid. If you forget what day of the month it is, your bill gets paid. Plus, you can sign in any time and look at your new (or old) bills.


We use the latest encryption and security measures to ensure your online data is protected. (And, if you stop think about it, payments by mail pass through a lot of hands, creating numerous opportunities for identity theft.)


No need to mail a payment, write a check or visit a payment center, so you save on checks, stamps, envelopes and gas.


It's a snap to sign up, and it's also easy to cancel AutoPay if you decide it's not for you.


We don't charge for this service. It's completely free.

Things to Know

  • You can use your checking account, savings account, debit card or credit card (Visa, MasterCard or Discover) to pay your bill. If you enter your payment information today and need to update it later, you can.
  • AutoPay will kick in on your next billing cycle. Keep paying your bill normally until you see a message indicating AutoPay is taking care of your payments automatically
  • With AutoPay, you'll continue to get paper bills, unless you tell us you don't want them by enrolling in paperless billing.
  • AutoPay does not allow you to change when your bill is due and/or when your automatic payment is withdrawn from your account.
  • If you're curious about the "fine print," you can review the AutoPay terms and conditions right now if you want.

Get Started

It only takes a few minutes to get started with AutoPay. To enroll, you have two options:

If you decide you no longer want to use AutoPay, you can cancel it at any time.

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