It's common for people to need to update their payment information every now and then. For instance, you might need to update your:
Making these kinds of changes shouldn't impact your automatic billing. Of course, keep an eye on your bill, and if anything looks unusual, contact us.
If you need to completely change your payment information -- like you want to stop using your checking account and start using a credit card -- it's easy enough to do, but you'll need to pay attention to your bill until the change is finalized.
You'll want to do the following:
Follow this procedure for a couple billing cycles. The status messages are key because they'll tell you if your payment is scheduled to be automatically paid. If not, you need to make a one-time payment. (You can do this online, by phone, by mail or in person).
Once our systems accept your change, you'll see a message on your bill.