Understanding your bill

If you want to better understand your bill — or if you're trying to answer a specific question — a tour of a CenturyLink bill is an easy way to learn what the terms mean and where important information is located. Watch the video below to see a tour of the bill.

Note: Your bill is created specifically for you. Services and charges on your actual bill will differ from the bill shown in the video.

A few additional resources

If you want to learn more about billing, check out our other help topics:

If you're a new customer, you might be wondering what to expect with your first bill.
Do you have questions about the taxes and fees on your bill?
You could have questions about a bill credit you're expecting.
You might want to know what to expect when a discount expires.
If you're not able to pay your full bill by your due date, you can set up a payment arrangement.
If you've recently canceled your service, you might be curious about your closing bill.