As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Wondering when you'll see your bill credit?
If you've received your bill and are wondering why you don't see a recent credit—commonly referred to as an "adjustment"—that you were promised, it's probably because the bill credit hasn't had time to cycle through our systems.
It typically takes one billing cycle for a credit to appear on your bill. Why? Your credit may have been issued after your current month's bill was closed for processing. If you don't see the credit on this month's bill, you will see it on next month's bill.
In the event you are awaiting a bill credit from one of our partners, like DirecTV, that may take two full bill cycles to appear on your bill. That is because it takes a little more time for their systems to communicate with our systems, and get that credit on your bill.
Thank you for being a CenturyLink customer.
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