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Need quick assistance?

The best way to connect with customer service is by text!

Text your question to 888-320-3452 on your mobile device* and get help with service requests like:


  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to your account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

Did you get a notice about a potential permanent internet outage? Click here for more information

Check out the CenturyLink blog!

Discover something new.

Explore helpful how-tos and informative topics to enhance life with technology for the whole family.

Looking for something else?

Modem Recycling


Send in your old CenturyLink modem and we'll recycle it at no cost!

recycle modem


Stay connected in your new home.

Get your internet, TV or home phone service in your new home.


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