With Call Waiting, you'll know when someone is trying to reach you, even if you're on another call. Learn how to use this feature and get answers to common questions.
When you're on a call, you'll hear a stutter tone when someone else is trying to get through. You can either ignore the incoming call or put the person you're talking with on hold and find out who's calling.
Get familiar with the Call Waiting tone and discover the power of your hang-up switch (it's not just for ending calls).
When you hear the Call Waiting tone, you have two options:
2. Put your first caller on hold, then answer the incoming call.
If you're in the middle of an important call and don't want to be interrupted by Call Waiting, you can temporarily disable the feature. It will automatically start back up again after you hang up.
Anyone trying to reach you when Call Waiting is disabled will be connected to your voicemail or hear a busy signal.
To turn off Call Waiting before you start a call:
To turn off Call Waiting during a call:
Note: In some areas, you can only turn off Call Waiting before placing a call. If you try to do so during a call, you may hear a rapid busy signal.
Nope! Both conversations are private. The callers cannot hear each other. If one of your callers hangs up, you'll be automatically connected to the other caller after a couple of seconds.
No, you can ignore the second call. Continue your conversation and ignore the Call Waiting tone, and it will stop after a few repetitions.
The second caller will hear nine rings, then they will either be connected to your voicemail or hear an automated message telling them to try back later.
You can switch between two calls at one time. If a third person calls, that person will either be connected to your voicemail, if you have it, or hear a busy signal.
If you want to talk with three people at the same time (a mini conference call), you can set up a three-way call.
Availability of calling features varies by location. Contact us to find out if this feature is available for you and to add it to your service.
Troubleshoot problems with your home phone or internet service.
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