Normally, three successful traces of harassing calls originating from the same number are required before CenturyLink or local law enforcement can take action. Once you've traced a number three times, you can request to take action against the calling party.
Contact us to discuss your next steps. Be prepared to share any relevant information with them, such as the dates and times you've received and traced harassing calls.
You can also contact your local law enforcement and tell them that you've been receiving harassing calls and that you've traced those calls. Be sure to get the name and contact information of the officer who records your complaint. If an officer opens a case for you, make a note of the case number as well.
If your law enforcement agency has questions, have them contact the CenturyLink Law Enforcement Support Team at 1-877-451-1980.