As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Call Transferring: How to Send to Another Phone
Call Transfer allows you to transfer an active call to a different phone mid-conversation.
What is Call Transfer?
Call Transfer is a feature that allows users to send an in-progress phone call to a different phone during the call. Calls can be sent to a cell phone, office phone or another home phone.
Consider these scenarios:
You take a call on you home phone and then have to leave the house. Transfer the call to your cell phone to keep the conversation going.
Your sister-in-law is calling to talk and then wants to talk to her brother. Transfer the call directly to your spouse's cell phone.
To transfer a call to another phone, do the following:
Put your current call on hold by pressing and releasing the receiver (flash) button.
When you hear the stutter tone, dial the number you want to transfer the call to.
Once your call is transferred, you have a few choices.
Simply hang up to complete the transfer.
Stay on the line until the person you're transferring to answers, introduce the caller and then hang up.
Or, start a three-way conversation by pressing and releasing the receiver button.
Call Transfer FAQ
What if I transfer a call to a busy line?
If the number you transfer to is busy, unanswered or a wrong number, press the receiver button slowly twice to return to the original call.
Can I transfer to a number with an automated answering system?
You cannot transfer calls to numbers that require you to speak with an operator or respond to a series of numerical prompts.
What if I use Call Transfer for long distance?
If you transfer a call to a long-distance number, you are responsible for any applicable charges.
How much is Call Transfer?
Call Transfer is a calling feature that can be requested as part of your home phone package. As part of a package, there's no additional fee. If you add it a la carte, the charge is $4.50-$8 per month, depending where you live, and there's a one-time setup fee of $10-$22.
Can I use Call Transfer and Call Waiting at the same time?
Call Transfer and Call Waiting are compatible on the same line; however, only one of these features will work at a time. If you answer a call using Call Waiting, you cannot then transfer that call or start a 3-way conversation.
To add or change the calling features on your account, contact us. We're here to help.
Sorry, Call Transfer is not available in your area at this time.
Call Transfer is only available in some areas. You can enter your zip code by clicking the blue "Change" text in the upper right section of this page, next to "Customized for" or you can chat with us to find out if this feature is available in your location.
Was this article helpful?
Troubleshoot problems with your phone or internet service
Please enter your Account or Billing Phone Number and Billing Zip Code to test your services.