As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Use Call Transfer to send a call to another phone
Call Transfer is a handy feature that's frequently overlooked because people don't know how to use it. With a caller on the line, you can transfer them to a different phone.
It's a particularly useful tool if you have both a home line and a cell phone because calls can be transferred from your home to your mobile.
Consider these scenarios:
Your not-so-favorite relative is calling. You have to answer, but you don't feel like chatting. Instead of making small talk, transfer the call directly to your spouse's cell phone.
Oops, you picked up the phone by mistake. The call's not for you. Instead of taking a message, politely offer to transfer the caller to voice mail.
Call Transfer lets you send a call to any phone, inside or outside your home. You can even transfer calls to mobile phones.
It may be confused with Call Forwarding, but these calling features are different. With Call Forwarding, calls are automatically forwarded to ring through to a pre-set number. But with Call Transfer, you can choose on the spot to transfer a caller who's already on the line.
Next time you want to transfer a call to another phone, do the following:
Put your current call on hold by pressing and releasing the receiver (flash) button.
When you hear the stutter tone, dial the number you want to transfer the call to.
Next, you have a few choices. You can:
Simply hang up (which transfers the call).
Stay on the line until the person you're transferring to answers, introduce the caller and then hang up.
Or, start a 3-way conversation by pressing and releasing the receiver button.
Useful things to know:
If the number you transfer to is busy, unanswered or a wrong number, press the receiver button twice (slowly) to return to the original call.
You cannot transfer calls to numbers that require you to speak with an operator or respond to a series of numerical prompts.
If you transfer a call to a long-distance number, you are responsible for any applicable charges.
Call Transfer is a calling feature that you must request as part of your phone package. As part of a package, there's no fee. If you add it ala carte, it costs $4.50-$8 per month, depending where you live, and there's a one-time setup fee of $10-$22.
This service is not available in all areas.
Call Transfer and call waiting are compatible on the same line; however, only one of these features will work at a time. If you answer a call using Call Waiting, you cannot then transfer that call or start a 3-way conversation.