If you have a problem with your inside wiring, it's your responsibility to get it repaired, including paying for the repairs. It's not required that you have CenturyLink make the repairs — you can hire any experienced professional, or you can do the work yourself if you know how.
Without a protection plan, we charge at least $95 to isolate the problem (exact fees may vary based on where you live)
If you hire us to do the repair, we waive the isolation fee and only charge you for labor and material costs. Because these fees vary based on what needs to be repaired, we can't give a ballpark figure here. We will provide a written estimate — and a satisfaction guarantee — before beginning work.