Third-party modem support and settings

Non-CenturyLink modems have not been tested with the CenturyLink network. CenturyLink highly recommends using a modem that has been tested and approved to work with the DSL technology in your area.

If you understand the risks of using a non-CenturyLink modem, you might try to:

  • Connect your modem to the power and phone jack.
  • Chat with tech support to determine:
    • Is my modem 'talking to the CenturyLink network'?
    • What 'ISP protocol' does my area use?
Madison River / El Paso
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