How to order and set up a static IP address

Need to order and set up a static IP address? Follow the steps below to get started.

Want to know more about static IP addresses? Read our FAQs.

  1. Depending on where you live, you may be able to order online. Start by contacting CenturyLink customer service to find out if you are eligible for online ordering. If not, the agent will be able to assist you in ordering your static IP address.
  2. After the order is complete, allow one full hour for the request to be processed.
  3. Reboot your modem by unplugging the power cord and waiting for 3 minutes.
  4. Plug the power cord back into your modem, then watch for the internet light to turn green.
  5. Contact our support agents to find out if your modem needs any additional configuration. This varies by area.
How much does it cost to lease a static IP?
Block Size Monthly Rate
One Time Charge
Single IP (0 assignable*) $10 $75
8 (5 assignable) $20 $75
16 (13 assignable)
$40 $75
32 (29 assignable)
$64
$75
64 (61 assignable)
$128
$75

If you have questions about static IP availability, pricing, ordering or setup, contact customer service.

  1. Contact CenturyLink customer service to order a static IP address. If you are not an existing CenturyLink customer, your agent will help you order new High-Speed Internet (HSI) service and lease your static IP at the same time.
  2. For existing customers who already have an active internet connection: Once your static IP order is processed (typically takes about 1 hour), you will need to reboot your modem by unplugging the power cord and waiting for 3 minutes.
  3. Plug the power cord back into your modem, then watch for the internet light to turn green.
  4. Contact our support agents to find out if your modem needs any additional configuration. This varies by area.

Note that moving or upgrading your service will usually require a change to your static IP address.

How much does it cost to lease a static IP?
Block Size Monthly Rate
One Time Charge
Single IP (0 assignable*) $10 $75
8 (5 assignable) $20 $75
16 (13 assignable)
$40 $75
32 (29 assignable)
$64
$75
64 (61 assignable)
$128
$75

If you have questions about static IP availability, pricing, ordering or setup, contact customer service.

Ordering
Set up a single IP address
Set up an IP address block
Configure DNS
Canceling
Was this article helpful?
Top Tools
Internet Speed Test
Service Troubleshooter
Service Appointment Manager
Where's My Technician?
Modem Compatibility
Manage My Services
Find Product Availability
CenturyLink Product Support
Search Support