How to set up and troubleshoot your static IP address

Need to set up your static IP address? Learn more about how to do this. 

  1. Start by leasing your IP address by chatting with CenturyLink customer service.
  2. Allow one full hour for your request to be processed.
  3. Reboot your modem by unplugging the power cord and waiting for 3 minutes.
  4. Plug the power cord back into your modem, then watch for the internet light to turn green.
  5. Chat with tech support to find out if your modem needs any additional configuration. This varies by area.

If you have questions about static IP availability, pricing, how to order, modem configuration or canceling, chat with CenturyLink customer service.

  1. Start by leasing your IP address by chatting with CenturyLink customer service.
  2. Allow one full hour for your request to be processed.
  3. Reboot your modem by unplugging the power cord and waiting for 3 minutes.
  4. Plug the power cord back into your modem, then watch for the internet light to turn green.
  5. Chat with tech support to find out if your modem needs any additional configuration. This varies by area.

If you have questions about static IP availability, pricing, ordering, modem configuration or canceling, chat with CenturyLink customer service.

Ordering
Set up a single IP address
Set up an IP address block
Configure DNS
Canceling
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