What to do if you get a "Weak Security" notice when connected to WiFi

Some customers with a CenturyLink Zyxel or Actiontec modem are seeing a “Weak Security” message when they connect an iPhone or Apple iOS device to their WiFi. Here’s how to increase your security.

NOTE:  Depending on your model, your modem's user interface may appear slightly different from the images below.

The first 4 steps are the same for both Actiontec and Zyxel modems. For steps 5-7, see the instructions for your particular modem: Actiontec or Zyxel.


4. Select "Wireless Setup" 

modem gui - wireless setup

For Zyxel modems:

5. Select "Wireless Security" from the menu on the left

Zykel modem gui - wireless security

6.  Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.


For Actiontec modems:

5. The "Basic Wireless Setup" screen should appear

Actiontec modem gui - wireless security

6.  Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.

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