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What to do if you get a "Weak Security" notice when connected to WiFi

Some customers with a CenturyLink Zyxel or Actiontec modem are seeing a “Weak Security” message when they connect an iPhone or Apple iOS device to their WiFi. Here’s how to increase your security.

Steps to update security on your modem

The first 4 steps are the same for both Actiontec and Zyxel modems.

 

 

For steps 5-7, click below to see the instructions for your particular modem: Actiontec or Zyxel.

Note:  Your modem settings may appear slightly different from the images below, but the steps will be the same.

4. Select Wireless Setup.

modem gui - wireless setup

5. Select Wireless Security from the menu on the left.

Zykel modem gui - wireless security

6.  Select WPA2 - Personal from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select Apply to save your changes. You’ve upgraded your security and should no longer see a warning.

5. The Basic Wireless Setup screen should appear.

Actiontec modem gui - wireless security

6.  Select WPA2 - Personal from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select Apply to save your changes. You’ve upgraded your security and should no longer see a warning.

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