What to do if you get a "Weak Security" notice when connected to WiFi

Some customers with a CenturyLink Zyxel or Actiontec modem are seeing a “Weak Security” message when they connect an iPhone or Apple iOS device to their WiFi. Here’s how to increase your security.

NOTE: Depending on your modem, your settings interface may appear slightly different from the images below.

The first 4 steps are the same for both Actiontec and Zyxel modems. For steps 5-7, see the instructions for your particular modem: Actiontec or Zyxel.

1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.

2. Open a web browser and type http://192.168.0.1 into the web address field.

Enter the URL for the modem user interface

3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password.

Find the Admin Username & Password on the modem sticker

Admin Password and WiFi Password: What's the difference?

Log into the modem interface with the Administrator Username and Password

4. Select "Wireless Setup"

For Zyxel modems:

5. Select "Wireless Security" from the menu on the left

6. Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.

For Actiontec modems:

5. The "Basic Wireless Setup" screen should appear

6. Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.

7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.

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What to do if you get a "Weak Security" notice when connected to WiFi

For Zyxel modems:

For Actiontec modems:

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