We no longer support this browser. For an optimal experience, we recommend updating your browser.
As a SIMPLE administrator, you can manage calling features for your users.
The first steps are the same for all features:
1. Log in to the SIMPLE administrator portal. (This brings you to the My CenturyLink sign-in page. This is correct. After you enter the username and password you use for SIMPLE, you will be redirected to the administrator portal.)
2. Click the Numbers tab.
3. On the row of the number you want to edit, click Actions > Edit User Features.
Call Forwarding -- choose when calls are forwarded: always, when the line is busy, or when the line is not answered.
Business Continuity -- direct calls to a number should the user's phone not be connected to the network due to a power outage, storm, or network issue. By default, calls are forwarded to a user's voicemail when they're on a call or when they don't answer the phone.
Note: This feature is turned on by default; you only need to turn it on if you have turned it off.
This feature allows users to join in on a call in progress, creating a three-way call among the parties. The default setting for this feature is "off."
The Push To Talk feature allows a phone to be used as an intercom to directly contact another extension.
Was this information helpful?