There are free ways to make payments via the phone. Customers can avoid paying any convenience fees by using the automated phone payment system, which is available at any time, and making a payment with their checking/savings account.
There is a $3.50 fee associated with making a payment with a customer service agent.
There is also a $3.50 fee associated with using a credit or debit card to make a payment, but those fees can be avoided by using a checking or savings account to make your payment, or enrolling in AutoPay. There are no fees when using any form of payment with AutoPay.
The table below shows the potential fees by payment type.
| Automated phone system | Customer service agent | |
| Checking or savings account | no fees | $3.50 fee |
| Credit or debit card | $3.50 fee | $3.50 fee |
If you decide paying by phone isn't for you, you can pay online, in person or by mail. If you're concerned your payment might be late, read about our late fees and what you can do to avoid them.