It's a quick and simple process. All you have to do is call us and provide a little info. You can use our automated system or talk to a real person.
Be sure you have all the following handy before you call in:
Your payment will be processed immediately, and you will receive a confirmation number at the end of the transaction. (If you do not get a confirmation number, your transaction is not complete, and you need to chat with us.)
*If you don't have your account number, you can use the phone number and zip code that are attached to your CenturyLink account instead.
To pay your bill by phone, call 800-244-1111 and follow the prompts to make your payment.
When you're on the call, you can use the automated system or have an agent process your payment. The automated system is free and available any time. If you want an agent to process your payment, there's a $3.50 convenience fee. Agents are available during regular business hours (M - F, 7 am - 6 pm).
There is also a small convenience fee of $3.50 to use a credit or debit card when paying your bill. To avoid this, pay using your checking account or enroll in AutoPay and pay via credit card, debit card, savings account, or checking account.
To pay your bill by phone, call 888-646-0004 and follow the prompts to make your payment.
When you're on the call, you can use the automated system or have an agent process your payment. The automated system is free and available any time. If you want an agent to process your payment, there's a $3.50 convenience fee. Agents are available during regular business hours (M - F, 8 am - 6 pm and Sat, 9 am - 2 pm).
There is also a small convenience fee of $3.50 to use a credit or debit card when paying your bill. To avoid this, pay using your checking account or enroll in AutoPay and pay via credit card, debit card, savings account, or checking account.
If you decide paying by phone isn't for you, you can pay online or on your smartphone, in person or by mail. If you're concerned your payment might be late, read about our late fees and what you can do to avoid them.