Pay your CenturyLink bill by phone

Pay using our automated phone system

Have your CenturyLink account number (or the account phone number) and payment information handy. Call the number below and follow the prompts in the automated system to pay your bill. Your payment will be processed immediately, and you will receive a confirmation number at the end of the transaction. There is a $3.50 fee for payment by credit or debit card.

Note: There is a $9.95 fee for payments by phone or chat with an agent, effective March 17, 2023. Learn more about convenience fees.

centurylink:regionalizer/regions/CTL Only

To pay your bill by phone, call 800-201-4099

centurylink:regionalizer/regions/Q Only

To pay your bill by phone, call 800-244-1111

centurylink:regionalizer/regions/OOR Only

To pay your bill by phone, call 800-244-1111

Convenience fees

There are convenience fees for making one-time payments with an agent or for self-serve payments with a credit or debit card. To avoid this fee:

  1. Use a bank account when making a one-time payment using the automated phone system.
  2. Enroll in AutoPay for fee-free automatic monthly payments by credit card, debit card, checking or savings account.
  Automated phone system Agent by phone or chat
Checking or savings  no fees $9.95 fee
Credit or debit card $3.50 fee $9.95 fee

As the table shows, there is also a fee for paying with the help of a customer service agent over the phone or chat, regardless of the form of payment. For the most convenient and cost-effective phone service, be sure to use the automated phone system rather than an agent.

Other ways to pay

You can also pay onlinein person or by mail. If you're concerned about your payment being received in time, learn how long it takes to process a payment.

Make one-time payments. No sign-in required.

Was this information helpful?