Configure Quality of Service (QoS) on your modem

Quality of Service (QoS) prioritizes certain traffic types (such as VoIP) before standard data traffic. This can increase application performance and prevent your network from becoming overloaded.
Modem Advanced Step 1-4

1.  Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.

2.  Open a web browser and type into the web address field.

3.  Log in to the modem's online user interface (Modem GUI) using your Administrator Username and Administrator Password. Unless you have changed the default settings, you can find this information on the modem's sticker. Note that these are different from your wireless SSID and security key.

4.  Select "Advanced Setup."

5.  Select "QoS" in the left sidebar. 

6.  Follow the steps to edit the settings:

  • Step 1:  Enable QoS.
  • Step 2:  Set the QoS direction to Upstream or Downstream.
  • Step 3:  Select the QoS type. You can create multiple rules for different QoS types. You can also remove items from the QoS Rule List at the bottom.
  • Step 4:  When you're finished adding or removing items, click "Apply" to save your changes.
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