Troubleshooting your WiFi connection

We know problems with WiFi are very disruptive to daily work, entertainment, and life in general. You can fix many common WiFi problems with the tips below. 

What kind of WiFi trouble are you having? Open the sections below for detailed troubleshooting guides.
Slow or unstable WiFi connection
Can't connect to WiFi

Still not getting the WiFi strength you want? 

If you've done everything you can and aren't getting stable WiFi performance throughout your home, a WiFi extender kit could help you increase your coverage. 

If you think you're having a problem with your internet service, start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues. If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.

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