Secure WiFi

Frequently asked questions

What is Secure WiFi?

What does Secure WiFi protect against?
How do I know if I have Secure WiFi?

What devices does Secure WiFi protect?

How does Secure WiFi work?

How does Secure WiFi know which sites are risky?

How does Secure WiFi protect me from viruses?

Is Secure WiFi the same as antivirus software?

Does Secure WiFi require additional antivirus software to work?

What if I use my own modem or other 3rd party networking equipment?
Are my devices protected when I take them out of my home?

Do I need any separate equipment for Secure WiFi?

How often will I have to update Secure WiFi?

What if I have guests — are their devices protected too?

How do I know that Secure WiFi is protecting my home network?

Why am I seeing a message warning me a site I am trying to visit is malicious?
What do I do when I encounter a warning page?

How do I confirm Secure WiFi is active on the modem?

What if I no longer want this type of protection?
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