Using your Axon C4000  series modem

Recommended CenturyLink modem

Greenwave C4000 modem

Features of the C4000 (All versions)

  • Secure WiFi compatible
  • WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax
  • Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device
  • Single LED status light 
  • Dynamic QoS: Prioritizes data through the router for smoother streaming
  • Standards-based WiFi WPA3 security

This router comes in multiple versions, each with different specifications. The one you use will depend on the type of internet connection you have. 

Works with these CenturyLink internet services:

  • ADSL2 – up to 40 Mbps with pair-bonding
  • VDSL – up to 140 Mbps with pair-bonding

Note: Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. In-home speeds may differ based on router setup, devices and other factors.

The C4000BG has the same specifications as the Zyxel C4000BZ

Works with these CenturyLink internet services:

  • ADSL - up to 7 Mbps
  • ADSL2 - up to 20 Mbps
  • VDSL - up to 100 Mbps

Note: Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. In-home speeds may differ based on router setup, devices and other factors.

The C4000LG has the same specifications as the Zyxel C4000LZ

Works with these CenturyLink internet services:

  • Fiber (GPON) – up to 940 Mbps

Note: Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. In-home speeds may differ based on router setup, devices and other factors.

Diagram of the C4000XG modem

Modem troubleshooting tips

Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.

Quick setup

Manual network (WAN) setup

If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Visit the WAN setup page for step-by-step instructions on different WAN configurations, including PPPoE, IPoE and transparent bridging.

Your modem's wireless settings control the WiFi network in your home. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Click on the options below for details and step-by-step instructions.

Helpful WiFi topics

WiFi extenders:  If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace.

The modem status area of the user interface allows you to view several options and check how your modem is running. 

  • Firewall status
  • Device table
  • NAT table
  • Routing table
  • QoS table
  • Resource table

The utilities menu gives you access to several additional tools to manage and test your modem. 

Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking. 

On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including:

  • Access scheduler
  • Service blocking
  • Website blocking

Instead, you can easily access these same network controls through My CenturyLink or the app. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more.

Setting up new service? Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don't have a jack, chat with us to have one installed.

Secure WiFi

  • Security for your home or business network and all connected devices
  • Manage devices
  • Control content

Introducing WiFi 6

WiFi 6 is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Compared to WiFi 5, it delivers:

  • Up to 3x the connectivity speed 
  • Up to 4x the data capacity 
  • Up to 75% less lag time (latency) for gaming and video applications

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