How to set up your WiFi Extender kit

* The G.hn LED color indicates the connection speed between the bridge and extender, not the internet speed.

The WiFi Extender is a self-installed device. You can get CenturyLink support over chat or by phone if you need it. 

Step 3

Find a nearby electrical power outlet, also not controlled by a wall switch. Plug the second device, the Wireless Extender (model WF-802GW) into that outlet.

TIP:  We recommended that, whether you do manual or auto-pairing, you keep the two devices in the same room during the “pairing” process. This makes it easy to see the LED lights on both devices at the same time, so that you know the status (see the light indicator table). Once the two devices are successfully paired, you’ll be able to move the extender (access point) to the whatever area of your house needs the added WiFi coverage. 

Step 5

Now unplug the second device (WF-802GW) and move it to a room where you would like extended Wi‑Fi coverage. Plug it into an electrical power outlet that is not controlled by a wall switch. You are ready to enjoy extended Wi‑Fi coverage!

• G.hn Extenders must be installed on the same power grid (electrical panel) — see the diagram for an illustration. If you’re unsure whether you have the same circuit or not, you may need to test it using your home’s main electrical box. Plug two lamps or similar into the two outlets you want to use. Then flip one circuit at a time in the circuit box, and see if the two items turn off and on at the same time. If they do, then you know they’re on the same circuit.
  
  If the power is split between two power meters or two panels (as in the second image below), the two extender devices will not pair correctly.

• For best results, always plug both extender devices directly into electrical wall outlets.
  • Do NOT use power strips or extension cords. This will not allow the extenders to work properly.
  • Do NOT use 3-prong to 2-prong plug adapters. This will also impair performance of the extenders.       

If auto-pairing does not work, you can reset the devices and try to prompt pairing manually in a single step. 

Step 1:  Make sure both units are plugged in and fully powered on (the G.Hn light is solid green).

Step 2: Push the WPS button on each device, hold it for 10 seconds, then release. You can do this at the same time with two hands, or do one after the other. It doesn’t matter which unit is triggered first.

Step 3:  This will trigger the pairing process on both units. The G.hn light on both units should begin to blink amber, about one blink per second.

• If the auto-pairing process works, the G.hn light will turn solid green.
• If the auto-pairing process doesn’t work, the G.hn light will turn off.

If the process fails, restart the process to attempt paring again. If, after a couple of tries, you still aren’t able to get the units to pair successfully, contact us and we’ll help you figure out what’s going wrong.

Cloning is where the extender makes an exact copy of your existing wireless network. This means the name of the network (SSID) and security key (password) stay the same, so your devices can connect to the new extender signal using the same WiFi login info.

The access point unit will automatically copy the wireless information from your modem once pairing has taken place (provided the modem is online). The cloning process takes about 2 minutes. This applies only if you have a newer modem (see below).

You can manage device settings using your personal Actiontec G.hn control panel, which you can access on any device with an internet browser.