Customize your modem admin username and password

The administrator password prevents outsiders from accessing your home network settings through your modem. If you choose to set up a customized admin password, be sure to keep it in a safe place. If you forget your custom sign-in, you will need to reset the modem, then sign in using the default credentials printed on the sticker.

modem label - admin username and password

CAUTION! Do not remove your modem sticker. It includes your default Admin Username and Admin Password, which cannot be retrieved if lost. Your modem could become unusable without them. 

5. Select Administrator Password under the Security section in the left sidebar. 

Set Administrator Password Step 5

6. Follow the steps to edit the Administrator Password.

  • Step 1:  Enable the username and password.

  • Step 2:  Enter your chosen admin username and password. Type the password in again to confirm.

  • Step 3:  Click "Apply" to save your changes.

Administrator password requirements

The character requirements for a new Administrator Password vary by modem model. You will see a prompt or details if your new password doesn't meet the requirements.

Set Administrator Password Step 6

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