The Greenwave C4000 modem/WiFi router comes in two models, each with different specifications. The one you use will depend on the type of internet service you have (XG for fiber, LG for DSL).
Regardless of the specific model, the status LED ring on the front of the modem will function in the same way. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) found on earlier modems. If you have a C4000LG model, you will also see a DSL status light on the back of the modem.
Troubleshooting tip: If the light blinks blue for more than 5 minutes, check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If it blinks blue again for more than 5 minutes, service is not connected to that jack. Please try another jack or chat with us for further help.
After completing the syncing and setup process, the LED color will change to indicate the connection status:
The C4000LG also has a DSL status light, found beneath the ports on the back side, as seen in the photo. This light will flash red and green while the modem is syncing with the network.
The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware.
If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then there may be an issue with the network or with your equipment. Here are some things to try:
If the problem continues, contact technical support for help.
Intel WiFi 6 Gig+ is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Compared to WiFi 5, it delivers:
WiFi 6 also includes embedded cybersecurity, managed network services and parental controls.
This feature is available with the Greenwave C4000 modem/router.