Locate the best Wi-Fi channel on your modem

The modem wireless status shows you the best Wi-Fi channel, number of AP's detected, channel utilization, number of connected devices, wireless security type, SSID broadcast state, MAC authentication state,  and more.
NOTE:  This article applies to newer CenturyLink modems. Other modems may have different features, lights, and behaviors.
Modem Status Step 1-3
  1. Connect a device directly to your modem.
  1. Open a web browser and go to
  1. Login to your modem by entering the Admin Username and Admin Password, then select "Apply." If your modem is using the default settings, this information is located on the modem sticker.
Learn more about password security best practices.
  1. Select "Modem Status."
  1. Select "Wireless Status."
  1. On this screen you can find the "Best Available Channel." Proceed to the next step to compare channels.
The best available Wi-Fi channel can change frequently based on factors in your environment. The modem looks for the best available channel when you plug in the power cord. To refresh the best available channel power cycle your modem.
  1. Compare the Channel (current) to the Best Available Channel. If you are not on the best channel, you can change the Wi-Fi channel here.
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